Digital Transformation Assessment Tools
Built tools to help organizations assess digital maturity, adopted by Luxinnovation and 2 Iranian banks.
Client
DigiWise (digiwise-solutions.com)
Timeline
2024 - Now
Project Scope
UX/UI designer, Business analyst, Full Stack Developer, AI Developer
Business Model
B2B2C, SaaS
Tools
Figma, Camtasia, pen + paper
Here’s where things got interesting.
When I joined the team they already had a digital transformation tool in place. A developer had built it with ready-made libraries and PHP, and my task was simple on paper: make it look better.
Pretty quickly I learned there was more under the surface. While I was fixing the UX it became clear the whole structure would hold us back as the product grew. The way it had been put together worked for a proof of concept, but not for something that needed to scale.
The team didn’t really have a framework or process, just like the consulting projects I had seen before. Features were added fast or changed overnight. That was the moment I knew we had to rethink more than the interface and start designing for growth.
Many features began as quick sketches from my manager. These rough drawings helped us align on ideas before I turned them into structured flows and prototypes. In the early weeks, my focus was on listening and learning from the manager, consultants, and developer. Later, I started to take ownership of features, building prototypes and refining them through frequent check-ins with stakeholders.
Dashboard Overview
The dashboard brings everything together in one place. At the top, a progress bar shows the overall completion of the assessment. Below that, cards display each stage of the transformation journey with its current status, and stages unlock step by step. The next stage to start is highlighted again in a separate section, making it clear what comes next. Each card also shows details of the most recent stages completed, so the user can track their path. Finally, the dashboard includes a value map based on industry standards, giving a clear view of expected benefits.
Simplifying the Complexity
The world of consulting is extremely complex, and turning that complexity into digital tools is even harder. Each feature had many layers and could easily expand without limits. Many times we had to slow things down as a team, because without a clear development process there was no real concept of what a first version should look like. We had to balance speed, client expectations, and the need for something that could grow in the future.
One example of this was the stage where users define value. At the top of the screen, they can see a progress bar that shows how far they have come, where they are now, and what is left ahead. In the first part, they choose the level of different value areas in a simple way. Then they add details like target dates, priorities, and metrics, which are stored in a list that is easy to follow. Because the number of items is not very large, this setup works well. At the end, the system creates a value map that updates with every new entry, giving a clear picture of the benefits that are expected.
The Challenge of Clarity
One of the biggest challenges at this stage was how to help users clearly define their target state. The consulting world often involves long lists of domains and capabilities, which can quickly feel overwhelming if not structured well.
To address this, I designed a page where users could set the desired level for each capability and compare it with their current status. A structured table combined with color-coded statuses made it easier to scan large amounts of information and quickly spot the biggest gaps.
Another important detail was language. In some places we used English terms, especially for domain names. Since the users of this tool had gone through industry-standard training and were already familiar with these English terms, it made more sense to keep them. This way, instead of struggling with less familiar Persian equivalents, they could work with terminology they already knew and used in their day-to-day consulting practice.
The Challenge of Tracking Progress
In consulting projects, it’s easy for important items to get lost once the process grows. Teams need a simple way to check what has been identified, what is still pending, and what has already been executed.
To make this easier, I designed a kanban style report where every item is placed in a clear status column. This way users can quickly see what stage things are at, who owns them, and what has been approved. It’s one of the reporting views that helps managers keep track without digging into complex tables or spreadsheets.
Turning Data into Actionable Trends
One of the most engaging parts of the platform is the trend analysis stage. Here, AI reviews the organization’s assessment data and suggests industry trends that are most relevant. Instead of generic reports, each trend is tailored to the company’s real gaps and priorities.
Each card shows a trend with its potential impact, confidence level, and how closely it relates to the organization’s current assessment. Users can dive deeper into details, approve trends they find useful, or reject them with a reason. When a trend is rejected, the AI learns from that feedback and improves future suggestions.
What makes this even more valuable is that trends are directly mapped to weak capabilities, so users can clearly see which gaps a specific trend can help cover. This turns abstract market signals into practical insights the organization can act on.
Reports that Matter
At the end of the process, managers get reports that make the assessment easy to understand. They show gaps, link trends, and point out what really matters so the next steps are clear.
